top of page



  • Terms of payment: Net 8 days. Orders are handled and send together with an invoice within 3-4 workdays. If for some reason, we are not able to comply with this, you will be notified by email. If the goods are damaged upon arrival it will be replaced. All shipment costs will be added to the invoice.

  • You can return any item for a refund within 14 days from the time of delivery. All expenses for returns are paid by you. All prices are in DKK and VAT included.


  • All prices are included 25% VAT.  Reservations are made for misprints and prices changes.

  • Books are only shipped to addresses in Denmark. We use "PostNord" or a goods carrier for all shipments.

  • Delivery within 3-4 workdays. If for some reason we cannot meet the expected delivery time, you will be contacted by email or phone as soon as possible. We make an effort to always deliver on time.

  • NYE Visioner cannot be held accountable for any additional expenses inflicted on you due to deviation in the time of delivery.

  • Upon arrival, you must check the goods for any damage inflicted during transportation. Do not sign for the delivery until you have reviewed the shipment.

  • When signing for the delivery – you sign that the goods were intact at the time of delivery.

  • If the package shows signs of damage on the receipt, open the package in the presence of the delivery person. If the goods are damaged, you should refuse to accept the package. The package will then be sent back. You should then contact us by phone or email.

  • You can return any item for a refund within 14 days of receiving the delivery. Simply send the goods back before the deadline. The right of withdrawal applies equally if you do not receive the item.

  • Upon return, the goods should be in the same condition and quantity as when arrived. Also, the original packaging must be returned in a condition that allows resale.

  • As soon as we receive the returned goods refunds will be made.

  • Your shipping costs related to the return of the item will not be refunded.

  • If the goods are delivered by mistake or defect upon arrival, we will of course replace them. Expenses for returns in these cases will be paid by NYE Visioner. If you experience any defects you should let us know as soon as possible – according to §81 in the Danish Sales Law. In cases of defects which is not visible, advertise immediately after the defect is - or should be – identified.
    Any compensation can amount to a maximum of the price that you paid for the item.

  • According to the Danish Sales Law you have a 2-year warranty.

bottom of page